POS + inventory platform for a 10-store retail chain
Replaced spreadsheets with a unified POS + inventory + analytics platform across 10 stores. Inventory and sales finally one number across every location.
Client:Multi-location retail chain
Stores live10+
InventoryOne number across all stores
Cash-upAuto-reconciled
TaxMulti-rate · multi-jurisdiction
The problem
A 10-store retail chain had outgrown off-the-shelf POS. Inventory transfers between stores were a weekly spreadsheet operation. Head office couldn't see real sales or stock across the chain. Promotions, loyalty, and pricing rules didn't fit the canned features of any SaaS vendor.
What we built
- Counter app with barcode scanning, customer lookup, discounts, refunds, holds, splits.
- Offline-first sync — terminals keep selling when broadband drops, sync on reconnect.
- Multi-store inventory with transfer workflows, central catalog, location-level pricing.
- End-of-day cash-up with multi-denomination drawer reconciliation.
- Head-office dashboards — sales by store/SKU/hour, basket analysis, margin reports.
- Payment integration — card, cash, hybrid splits, multi-currency.
- Accounting integration — end-of-day journal entries post automatically.
How we rolled it out
Pilot store first — 6 weeks build, 4 weeks hardening with engineers on-site for weekend rushes. Then one store per week, geographically clustered. Full chain live in 4 months without losing a sales day.
Outcomes
- Inventory and sales finally one number across every location.
- Head office sees stock and sales live, not at end-of-week.
- Cash-up time per store cut to under 10 minutes.
- Accounting reconciliation went from days to clicks.
See our POS development service or email hello@xenara.ai.