Xenara
Service · Automation & Workflows

Remove the repetitive work that costs your team hours every week.

We build custom automation, internal tools, and ops consoles that replace the spreadsheet-plus-three-tabs-of-SaaS stack most operations teams live in. Bespoke software shaped around your actual workflow.

The cost of "we have a process for that"

Every operations team has a process that's been described as "just a quick export, a few formulas, then copy-paste into the other system." That "quick" process usually takes 3–10 hours a week, drifts every time someone leaves, and silently breaks compliance and reporting.

Automation isn't about replacing the team. It's about taking the repeatable parts off their plate so they can do the work that actually requires judgment. We build the systems that make that possible — workflow engines, admin panels, automated reconciliations, scheduled tasks, and integrations between the tools you already pay for.

Common outcomes: a 10-hour weekly process becomes a 30-minute review of an automated run. A finance month-end goes from 5 days to 1. A clinical handover becomes a structured record instead of a Slack thread.

What we automate

How we deliver

  1. 01

    Workflow mapping

    We sit with the team running the current process and map every step — including the parts nobody documents.

  2. 02

    Prioritize for impact

    Not every step is worth automating. We find the 20% of the workflow that costs 80% of the time, and start there.

  3. 03

    Build + ship

    Working automation in production within 3–6 weeks for a typical scope. We ship in vertical slices, not in a 6-month waterfall.

  4. 04

    Train + roll out

    Real hands-on training with the operations team. We're available for the first month of live operation.

  5. 05

    Evolve

    Automation never sits still — new edge cases, new integrations, new regulations. We stay on the work as needed.

Industries we ship this for

Healthcare opsRetail head officeFinance & accountingHR & recruitingCustomer support opsLogisticsComplianceReal estate operations

Engagement & pricing

Automation Pilot
Fixed fee · 3–5 weeks

Best for: automating one painful, well-defined workflow as proof of value.

Internal Tools Build
Fixed fee · 4–8 weeks

Best for: replacing internal spreadsheets / shared docs with a purpose-built admin platform.

Operations Retainer
Monthly

Best for: ongoing automation work across multiple departments.

Frequently asked

What's the difference between custom automation and Zapier?+

Zapier is great for connecting two SaaS tools when the flow is simple. Custom automation is the right answer when the workflow has branching, approvals, audit logging, or business logic that doesn't fit Zapier's model. Many of our customers run both — Zapier for the easy 80%, Xenara automation for the operational 20% that needs more.

Do you replace existing tools or work with them?+

Almost always we work with what's there. We integrate with your CRM, accounting, HRIS, and SaaS — the automation orchestrates them. Replacement is only the right answer when the existing tool is the bottleneck itself.

What about RPA (UiPath, Automation Anywhere)?+

RPA is for cases where the system you're automating has no API. We use it when we have to — most of the time, building a proper API integration is cheaper and more reliable in the long run.

Can the automation use AI?+

Yes — when AI genuinely pays off (extraction from documents, classification, summarization, intent routing). We design the automation so AI is one step inside the workflow, not the entire workflow. See our AI Development service for more.

How do you measure ROI?+

Time saved per week × hourly cost of the team running the workflow. Most automation engagements pay for themselves within 6–12 months and continue compounding from there.

Will the team resist losing their workflow?+

Sometimes. We design automation to remove tedious work, not to eliminate roles. The conversation we have with operations teams up front is the same one we have with engineers — "what do you want to stop doing so you can do more of the work you actually like?"

Talk to us

Tell us what you're trying to ship and what's in the way. You'll get a real reply from a senior engineer — not a sales script.

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