Xenara provides AI-powered automation and customer experience solutions, including:
AI conversational agents capable of taking actions (e.g., processing refunds, booking services).
Integration with third-party platforms and APIs.
Tools for training and customizing AI workflows.
Services may evolve over time as we release new features and enhancements.
You must provide accurate and complete information when creating an account.
You are responsible for safeguarding your login credentials.
You must immediately notify us of any unauthorized access to your account.
You may not share your account credentials with others unless explicitly authorized
You agree not to use our Services to:
Violate any laws or infringe on others’ rights.
Distribute harmful code, malware, or spam.
Collect personal information without consent.
Train competing AI models using our proprietary outputs.
Use the Services for fraudulent or deceptive purposes.
We reserve the right to suspend or terminate accounts violating these rules.
Your use of our Services is also governed by our Privacy Policy. By using Xenara, you consent to the collection and use of information as outlined in that policy.
Our AI agents operate based on algorithms and available data — they may make mistakes or return incomplete answers.
You acknowledge that the AI is not a substitute for professional advice (legal, medical, financial, etc.).
Xenara is not liable for actions taken based on AI recommendations.
Our Services may integrate with or link to third-party platforms (e.g., WhatsApp, CRMs, payment gateways).
We are not responsible for the availability, accuracy, or practices of third-party services.
Use of third-party services is at your own risk and subject to their terms.
Pricing, billing frequency, and subscription terms are outlined in your service agreement or plan selection.
All fees are due in full as per your billing cycle and are non-refundable unless otherwise stated.
Failure to pay may result in suspension or termination of service.
All Xenara software, documentation, and content are owned by Xenara Inc. or its licensors.
You receive a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.
You may not reverse-engineer, decompile, or copy our software.
If you gain access to Xenara’s confidential information (e.g., proprietary code, algorithms, business strategies), you agree not to disclose or use it except as necessary to use our Services.
We strive for 99.9% uptime but do not guarantee uninterrupted service.
Scheduled maintenance and unforeseen outages may occur.
We may modify or discontinue parts of the Services without notice.
To the fullest extent permitted by law:
Xenara will not be liable for indirect, incidental, or consequential damages.
Our total liability for any claim will not exceed the amount you paid to Xenara in the 12 months prior to the claim.
You may cancel your account at any time.
We may suspend or terminate your access if you violate these Terms.
Upon termination, all licenses granted to you will immediately end.
These Terms are governed by the laws of Ontario, Canada, and applicable federal laws.
Disputes will be resolved in the courts of Ontario, unless otherwise agreed in writing.
We may update these Terms from time to time. If material changes are made, we will provide notice via email or our platform.
For questions about these Terms, contact us:
Xenara Inc.
Email: legal@xenara.ai
Address: 2575 Evelyn Court Mississauga, On, L5A 3V1, Canada