Xenara
Service · POS Systems

POS software for retailers who outgrew Square.

Custom point-of-sale systems with the multi-store inventory, payment, and analytics behavior that off-the-shelf POS can't bend to. Built by a Canadian software company serving retailers in Canada, the US, Pakistan, the UAE, and worldwide.

Retail deployments
10+

Multi-store POS rollouts shipped to retailers across Canada and Pakistan.

Inventory + sales
One number

Reconciled across every store from day one.

Connectivity
Offline-first

Cash register keeps ringing through outages — sync resumes automatically.

Pilot store build
6 – 10 wks

First live store from kick-off.

Last updated

When generic POS starts costing more than it saves

Square, Shopify POS, and Lightspeed are great for the first store. They start to break around store 3 when inventory transfers, location-based pricing, custom promotion rules, and cross-store reporting become non-negotiable.

A custom POS isn't about reinventing the wheel — it's about a system that handles your real SKU complexity, your real promotion rules, your real cash-up flow, and gives head office a single number for sales and inventory across every store.

We've shipped POS platforms across 10+ retail businesses ranging from single-store specialty shops to 10+ location chains, serving markets in Canada, the US, Pakistan, the UAE, and beyond. The same engineering principles every time: offline-first, payment-flexible, and reportable from day one.

What's in a custom POS engagement

  • Counter app — barcode scanning, customer lookup, discounts, refunds, holds, splits.
  • Offline-first sync — terminals keep working when the internet drops, sync when it comes back.
  • Inventory — SKUs, variants, suppliers, transfers between stores, stock takes, low-stock alerts.
  • Multi-store management — pricing per location, central catalog, store-level overrides.
  • Payment integration — card terminals (Stripe Terminal, Adyen, local payment gateways), cash, hybrid splits, wallet payments.
  • Customer profile + loyalty — points, tiers, repeat-customer insights.
  • Analytics — sales by store / SKU / hour / staff, basket analysis, margin by category.
  • Receipt printing, kitchen tickets (for hospitality), label printing.
  • End-of-day cash reconciliation, shift management, staff sales attribution.
  • Tax handling — multi-rate, multi-jurisdiction, exempt categories.
  • Mobile companion app for managers — sales at a glance, alerts, approvals.

How we deliver

  1. 01

    Operational discovery

    We watch a full sales day, a cash-up, and a stock take. The POS is shaped around what we observe, not what a feature list assumes.

  2. 02

    Pilot store build

    Counter app, payments, basic inventory, and end-of-day workflow live in one pilot store within 6–8 weeks.

  3. 03

    Multi-store rollout

    Cross-store inventory transfers, central catalog, location pricing, head-office dashboards layered in.

  4. 04

    Hardware + training

    Terminal hardware selection, receipt and label printer integration, staff training, and floor-walks during the first week of live operation.

  5. 05

    Steady state

    Monthly retainer for new features, integrations (accounting, e-commerce, marketplace), and seasonal performance work.

Industries we ship this for

Multi-location retailSpecialty storesRestaurants & cafésPharmaciesGrocery & convenienceApparelElectronics retail

Engagement & pricing

POS Pilot
Fixed fee · 6–10 weeks

Best for: launching v1 in a single pilot store before rolling out to the rest.

Multi-Store Platform
Quoted · 3–6 months

Best for: 5+ store chains needing central inventory, pricing, and reporting.

Retail Operations Retainer
Monthly

Best for: ongoing features, integrations, and seasonal capacity work.

Frequently asked

Can we keep our existing payment processor?+

Yes — we integrate with Stripe Terminal, Adyen, Square Terminal, Clover, and most local Pakistani payment gateways (1Link, NIFT, Easypaisa, JazzCash). If you have a contract with a specific processor, we plug into it.

What hardware do we need?+

Most deployments use iPad-class tablets at the counter + a receipt printer + a barcode scanner + a card terminal. We can also deploy on Windows or Android terminals for environments where iPads aren't appropriate.

Does it work offline?+

Yes — offline-first by design. Terminals keep selling when the internet drops. Sync happens automatically when connectivity returns. Critical for stores in areas with unreliable broadband.

How does it integrate with accounting?+

We integrate with QuickBooks, Xero, Sage, and local accounting software. End-of-day journal entries post automatically; tax and tendered cash reconcile against accounting from day one.

Can it run alongside our e-commerce store?+

Yes — POS + Shopify, POS + WooCommerce, and POS + custom storefronts are common integrations. Inventory stays one number across channels.

Do you build POS for retailers in Pakistan, India, and the Middle East?+

Yes. We're a Canadian company working remote-first with retail businesses across South Asia and the Middle East. Engagements support JazzCash / Easypaisa / 1Link routing for Pakistan, Razorpay / UPI for India, regional card processors for the UAE, Urdu-friendly receipts where useful, multi-tier pricing, and PKR / INR / AED / multi-currency support.

Talk to us

Tell us what you're trying to ship and what's in the way. You'll get a real reply from a senior engineer — not a sales script.

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